![]() ![]() Problem is, I can not uninstall ARD for the life of me. Getting to my long winded point - about removing the software - After I found the developer page where I could download the software outside of the iTunes store, I thought maybe a uninstall/reinstall would help resolve this issue. Some R&D led me to this post stating that this is a known issue but - no answers that seem to help me (because I can't fully uninstall the program). With no real way that I'm aware of to even begin to debug this issue, I'm really lost. ![]() This has not been an issue in the past, but could be why this is happening? I logged into the client's iTunes account from my own iTunes and downloaded accordingly. Note: Both workstations are indeed running the same exact OS and "Apple Remote Desktop" versions.Ī potential caveat is that I did not pay for this software. Notice my only other option above is to "Quit" so, I'm kind of stuck here. That being said, when I click "Check for Updates" - It closes ARD, opens the App Store and states "No Updates Available". The most fun I'm having here is that there are NO updates available for the product - and - I can not even go to the "preferences" panel for ARD while this warning is present. Click “Check for Updates” to search for updated software." ![]() The Remote Desktop administrator software must be upgraded on this computer. " The Remote Desktop administrator software does not match the installed client software version. Please keep in mind, I am able to successfully connect to my VPN, it's the ARD software that fails here.Īfter successful login to my VPN I go to open ARD and am met with this lovely message: ARD or " Apple Remote Desktop" (Ver 3.8) is a necessary evil for me to tunnel into my workstation at the office. ![]()
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